Play Responsibly, Stay Safe
9bat believes entertainment should always be safe and controlled. Your well-being and peace of mind are our highest priority.
Why Is Responsible Gaming Important?
Online casino and betting is a form of entertainment, but without awareness it can become a problem.
Online gaming and betting is an enjoyable source of entertainment for millions of people. However, like any form of entertainment, it is important to stay within limits. 9bat always wants its users to be informed, safe, and happy. Responsible gaming means participating in a way that does not negatively affect your daily life, relationships, or financial situation.
At 9bat, we believe that entertainment and responsibility can go hand in hand. On this page, we will show you how to keep yourself and your loved ones safe, which signs to watch out for, and what tools and support 9bat provides.
Age Verification Is Mandatory
The minimum age to create an account and play at 9bat is 21. Only those aged 21 or above may use our platform. We take strict measures to prevent access by minors.
9bat's Safety Tools
We provide a number of effective tools to help you stay in control of your gaming experience.
Set Deposit Limits
Decide in advance how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour waiting period, which helps prevent impulsive decisions.
Set Loss Limits
Once you have lost a set amount, your account will automatically alert you or stop the game. This helps you stay within your budget and makes it easier to avoid overspending.
Session Time Limits
Decide in advance how long you will play in one sitting. When the time is up, you will be notified automatically. Long sessions can cause mental fatigue and careless decisions — take breaks on time.
Time-Out
If you feel you need a break for a few days, you can temporarily suspend your account for a set period. A time-out of between 1 day and 6 weeks is available. During this period no betting or transactions can be made.
Self-Exclusion
If you feel gambling is becoming a problem, apply for self-exclusion. Activating this long-term option will close your account permanently or for an extended period. A waiting period must pass before it can be reactivated.
Reality Check Notifications
You will receive pop-up notifications at regular intervals reminding you how long you have been playing and how much you have won or lost. This information helps you make informed decisions.
How to Use These Tools
Log in to your account
First, log in to your 9bat account. All safety tools are available in the Account Settings section.
Go to the "Responsible Gaming" Section
From your account profile, find the "Responsible Gaming" section.
Set Your Preferred Limits
Deposit limits, loss limits, session time, or self-exclusion — activate whichever you need. Changes take effect immediately.
Contact Support
If you have any questions or issues, get help via our 24/7 live chat or email.
Warning Signs of Problem Gambling
If you notice any of the signs below, you should seek help right away.
- You are spending more than your set gaming budget and placing more bets to try to recover losses.
- You are neglecting responsibilities to family, friends, or work in favour of gaming.
- You are hiding how much you are playing or losing from others.
- You feel restless, irritable, or anxious when you are not playing.
- You are borrowing money or dipping into savings to cover gaming costs.
- You have tried to stop playing multiple times but have not been able to.
- Gaming is having a negative effect on your sleep, eating, or mental health.
If you notice any of the above signs in yourself, use the self-exclusion or time-out feature immediately and contact our support team. Asking for help is a sign of strength.
Ask Yourself
The first step in responsible gaming is being honest with yourself.
Signs of Healthy Gaming
- You are playing within your set budget
- You stay emotionally balanced even when you lose
- You treat gaming as entertainment, not as a source of income
- You can comfortably stop once your set time is up
- You are meeting your responsibilities to family and work
Time to Be Cautious When
- You keep playing to try to win back money you have lost
- People close to you are expressing concern about your gaming
- You are using household money or debt repayment funds to play
- You are skipping work or studies to play
- You keep coming back even after trying to stop
9bat's Responsible Gaming Policy
Entertainment, Not Income
Always view gaming at 9bat as entertainment. Online gaming is never a guaranteed source of income. Wins and losses always depend on chance. Only bet money that you can afford to lose without it affecting your livelihood.
Plan Your Budget
Set a monthly budget before you start playing. Treat it as an entertainment expense, like the cost of a movie or a trip. Never go beyond this budget. 9bat's deposit limit feature helps you stick to this budget — the minimum deposit starts at just ৳200.
Do Not Make Decisions Based on Emotion
Avoid playing when you are angry, sad, lonely, or under stress. Decisions made on emotion are often the cause of significant losses. In these moments, use 9bat's time-out feature.
Not Under the Influence of Alcohol or Substances
Never play betting or casino games while under the influence of drugs or alcohol. Your ability to make sound judgements is reduced in this state, and you may end up spending far more than intended.
Keep Away from Minors
Keep your device and 9bat account out of reach of children and minors. Never share your password. Those under 21 years of age are not permitted to use this platform.
Need Help? We Are Here
If you feel gambling is causing problems in your life, do not try to deal with it alone. 9bat's support team is available 24/7 to assist in both Bengali and English. Contact us via live chat or write to us at the email below:
Our team includes trained professionals who will help you get the right support.
Enjoy 9bat Responsibly
Enjoy entertainment while staying safe. Browse our game categories and read our FAQ if you need help.